Skip to main content

Help Others

Anyone can be involved in Friends Against Scams no matter what your background is or your age.


Friends Against Scams welcomes people from all walks of life to take a stand against scams. Don't worry if you think you don't know much about scams, as the awareness sessions will give you all the information you need.

People chatting happily

Ways to Get Involved

white-cards-img
Girl smiling

Complete the Friends Against Scams training to help protect yourself and others against scams

white-cards-img
Hands one on top of the others

SCAMchampions have access to the Friends Against Scams resources in order to hold their own awareness sessions, within their community or workspace.

white-cards-img
People looking at a graph on a laptop

Businesses that sign up have access to a range of Friends Against Scams resources - fact sheets, posters, postcards and a video awareness session covering tax rebate scams, invoice fraud, tech support scams and CEO fraud.

white-cards-img
Man helping an older man with technology

Scam Marshals use their own experience to talk to others about scams in their community or by sending any scam mail that they receive to National Trading Standards Scams Team.

white-cards-img
House and money floating

MPs, senior officials or someone who can use their influence to raise the profile of scams at a national level can apply to become a Scambassador.

white-cards-img
Young man explaining to an older man something on computer

A training resource designed to assist professionals and practitioners interacting with victims of scams.

Talking to Scam Victims


If you feel comfortable, you could approach a potential scam victim yourself. When talking to them, here are some suggested guidelines that you could follow:

light-blue-cards

1. Listen

Spend time listening to the individual; do not judge them.

light-blue-cards

2. Encourage

Present them with different options, but allow and encourage them to make their own choices.

light-blue-cards

3. Don’t Interrupt

Refrain from getting frustrated, interrupting them or finishing their sentences.

light-blue-cards

4. Don’t Force Them

Don't force the issue, it's important to remember that scam victims might not always be receptive to talking about their experiences.

light-blue-cards

5. Reporting and getting advice

Reporting and asking for advice may seem daunting, but encourage them to seek support. You can find where to report and get advice here.

light-blue-cards

6. Become A Friend Against Scams

Help protect yourself and others against scams by completing our Friends Against Scams training.