Are you or someone you know, inundated with scam mail? Tempted to respond to it? Keen to help track down the criminals behind scams and help put a stop to their activities?

If yes to any of the above then why not become a Scam Marshal for National Trading Standards (NTS) Scams Team.

What is a Scam Marshal?

A Scam Marshal is any resident in the UK who has been targeted by a scam and now wants to fight back and take a stand against scams. Scam Marshals do this by sharing their own experiences, helping others to report and recognise scams and sending any scam mail that they receive to the NTS Scams Team so that it can be utilised as evidence in future investigative and enforcement work. This work by Scam Marshals plays a huge role in helping to stop the scam mail altogether. We need you.

Please be aware that due to the current situation in the UK with regards to COVID-19 (coronavirus), the team are currently unable to send welcome packs out to new Scam Marshals that register but we will get these out to you when business returns to usual.

If you are already registered as a Scam Marshal, please note that we are currently unable to open any mail that you send in until we return to the office. Therefore if you have written to us, we are unable to respond at the moment but will do so as soon as possible.

The monthly newsletters will also be on hold for the time being. Digital versions will be available on the website on the resources page. If you have run out of the freepost mail bags, you can still send any scam mail into the team using the freepost address NTSST, FREEPOST, MAIL MARSHALS but please do so safely and within the government guidelines around leaving the house.

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As A Scam

Interesting Facts


The percentage of scams which are reported.

Did you know?

You are twice as likely to fall victim to fraud than any other type of crime.


The internet is the delivery channel for 84 per cent of identity fraud in the UK.


More than 5 million people a year fall victim to scams.



Here you will find all the information that you need to help in your local community.

Go to Resources