Skip to main content
Chapter 4 - Using The Right Language And Signposting Customers

Sites to Signpost Your Customers To

Here is a list of trusted sites to signpost your customers to if they need it:

If they have been a victim of a scam, ask them to tell their bank and visit the Citizens Advice website: Report a scam - Citizens Advice and the Report Fraud website for England, Wales and Northern Ireland: Reporting fraud and cyber crime | Report Fraud or Advice Direct Scotland: https://www.advice.scot/

If they would like to find out more about scams, direct them to the Friends Against Scams website: Friends Against Scams - Home

If your organisation is a member, you could signpost the victim to Cifas: Contact Us | Fraud Prevention for Individuals & Organisations | Cifas

Recommend your customers check on Ask Silver if they are concerned an email or text message claiming to be from your company is a scam

Course Contents