Visiting Victims Continued
When talking to the scam victim, here are some tips on how to get the information you need to support the victim appropriately:
Dealing with difficulties
Dealing with victims who are having difficulties coming to terms with their situation can be challenging. But this is a natural and very important part of recovery. Many victims find it very difficult to acknowledge that scams are a problem and will continue to respond to them. This is one of the most difficult things to cope with when supporting the victim.
Try not to get frustrated, and remember that there are many underlying reasons why victims can't acknowledge their situation. Continue your work in listening, asking open questions and trying to identify these underlying reasons.
Ready to move on to the next step?
It's only when the victim understands that they have been coerced that they can begin to consider how to protect themselves. Remember, this will vary with every victim and may, in some cases, take a very long time.