Visiting Victims Continued
When talking to the scam victim, here are some tips on how to get the information you need to support the victim appropriately
Helping the victim to understand the situation
Discuss with the victim why scams are an issue, how mail merging works and how criminals trick people. Encourage the victim to talk about their situation and discuss how they could act differently in the future when receiving.
For example, an email they have concerns about. Try to come up with ways in which they can protect themselves and come up with a check list. Please see resources for an example.
Using real-life examples
Often victims are aware of scams but don't realise that what they receive are scams. Using real-life examples of other people who have been targeted by scams, can really help to bring these crimes into reality and allow victims to understand that they have also been victimised.
It can show victims how easy it is to become a victim of scams or doorstep criminals. You can also access victims' stories at www.thinkjessica.com or search for them on the internet.