Visiting Victims Continued
Here are some open questions to encourage conversation and find out the extent of the problem:
Encourage the victim to contact you after this first meeting if, upon reflection, they remember more details about the incident when you have left.
What are you going to do with the winnings you hope to receive?
Some people I have spoken to who receive these calls / mailings or have been visited by doorstep callers have found it difficult to pay all their bills - how are you finding it?
Other people who have been visited by door step callers are a bit reluctant to go outside, how do you feel about this?
What do you do with the mail you receive?
You explained that you're not opening the letters because of [reason]. Would you like me to help you go through them and see if we can make any sense of them?