Visiting Victims Continued
Be aware that the victim may feel embarrassed about the situation and might not want to tell you much about it. They may lie or try to hide the extent of the problem. Some victims may even feel resentful towards you, because they think you're trying to take something away from them or are jealous of their luck.
Through your conversations with the victim, try to establish:
The extent of the scams.
How long they have been receiving scam communications and sending money.
If it was doorstep scam, when the incident happened and if the criminals returned.
What happened after the doorstep criminals knocked on their door.
Have they reported it already to anyone.
What motivates them to reply to scams.
How they feel about getting these letters or phone calls.
Whether they have fallen into any other difficulty - for example, if they have problems paying rent, bills or for food.
What personal information they have revealed, for example bank account and credit card details or their PIN.