Welcome to the National Trading Standards (NTS) Scams Team's interactive training created for utility workers and companies. This training has been designed to give you a better understanding of scams and how to help those affected in your industries.
By the end of the training, you will:
- Have a better understanding of the scale of the problem
- Be able to spot new and emerging scams that affect your industries
- Have an understanding of how to stop these scams affecting your customers, and how these customers can be affected by scams
- Have developed techniques to use in order to help a customer who is a scam victim, and the correct language to be using
