Welcome to the National Trading Standards (NTS) Scams Team Practitioner E-Learning.
This resource has been designed to assist professionals and practitioners who will be interacting with victims of scams, this includes but is not limited to; social workers, community nurses, volunteers and befrienders.
This e-learning will give you:
- An understanding of the scale of the problem of scams
- Insights into the behaviour of the criminals behind scams
- Practical advice on how best to support a victim of scams
- An understanding of the legislation that can be used to support scam victims and to prosecute the criminals behind scams
At the end of the e-learning you will be assessed on what you have learnt and be issued with a certificate.
Course Contents
Chapter 1:
Introduction
Chapter 2:
Chapter One - The Scale of the Problem
Chapter 3:
Criminal Behaviour
Chapter 4:
Legislative Framework
Chapter 5:
Supporting Victims
