Practitioner E‑Learning

Test Your Knowledge

You must score at least 80% in order to get your Scams Awareness Certificate.

  1. What percentage of people who are 65+ have been targeted by scams?
  2. The Aims of the NTS Scams Team are to:
  3. Criminals personalise scams because:
  4. One way doorstep scams tactics differ from Mass Marketing scams tactics is:
  5. What legislation can be used to protect and support scam victims?
  6. What are things to look for when visiting a potential scam victim's home?

    Please tick all the answers that may apply

  7. When visiting a scam victim's home, it is evident that they are obviously struggling to look after themselves and that there is no food in the house. The house is full of boxes and papers including many piles of scam mail. They have been responding to mail scams for about 10 years. What interventions might they need?

    Please tick all the answers that may apply

  8. When corresponding with the scam victim it is good to:
  9. A Multi Agency Approach is encouraged when supporting a scam victim because:
  10. What Practical tips can you give a scam victim to prevent future victimisation?

    Please tick all the answers that may apply