Friends Against Scams Online Learning

By completing this scams awareness session, anyone can learn about the different types of scams and how to spot and support a victim. With increased knowledge and awareness, people can make scams part of everyday conversation with their family, friends and neighbours, which will enable them to protect themselves and loved ones.
 
Once you've completed the session, turn your knowledge into action - spread the word, protect others and take a stand against scams!
 

Select the version that's best for you (Video, BSL or Interactive)

Video version (8 minutes) narrated by a member of the team: 

      

If you are having problems playing the video, there is an alternate version on Vimeo here.

If you'd like to claim your Friends Against Scams certificate after watching, please email friendsagainstscams@surreycc.gov.uk - please include the name you'd like on the certificate in your email.

 
British Sign Language version (16 minutes) Interpreted by Bolton Deaf Society:

 

For access to a British Sign Language interpreted awareness session, please click here.

The script for the session can be downloaded here.

 

 

If you'd like to claim your Friends Against Scams certificate after watching, please email friendsagainstscams@surreycc.gov.uk - please include the name you'd like on the certificate in your email.

 
Accessible version:

The National Trading Standards Scams Team have worked together with The Involvement Matters Team at East Sussex County Council to make the Friends Against Scams (FAS) training and information leaflets more accessible for people with a learning disability.

You can visit the accessible learning page here to download the training slides and other easyread materials.

 
Interactive version (20 minutes):

Course Contents

Chapter 1:   Why is learning about scams important?
Chapter 2:   Types of scams
Chapter 3:   How to spot a scam victim
Chapter 4:   Spot the signs
Chapter 5:   Helping friends and family
Chapter 6:   Reporting and advice
Chapter 7:   Congratulations - You are now a Friend Against Scams
Chapter 8:   Other 'Friends' initiatives