Chapter 2
Telephone Scams
Some examples of telephone scams include:
(Click on types of scam below for more information)
Billing scam
You are told that there is an urgent outstanding payment
Service interruption
scam
Asks you for financial details to continue service. E.g. internet and utility
Pension scam
Aims to get you to cash in your pension with promises of guaranteed returns
Tech support scam
You are offered help to fix an "issue" with your computer for a fee
Voice cloning scam
Criminals use AI to copy the voice of a loved one or trusted person, then ask for urgent help or money

