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Online Awareness Training | Interactive Version

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Chapter 2

Telephone Scams


Some examples of telephone scams include:
(Click on types of scam below for more information)



Billing scam


You are told that there is an urgent outstanding payment

Service interruption

scam

Asks you for financial details to continue service. E.g. internet and utility

Pension scam

Aims to get you to cash in your pension with promises of guaranteed returns

Tech support scam

You are offered help to fix an "issue" with your computer for a fee

Voice cloning scam

Criminals use AI to copy the voice of a loved one or trusted person, then ask for urgent help or money

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