Chapter 1 - The Customer Impacts Of Scams And Fraud
Stats Around Scams And Fraud
Scams and fraud cost the UK economy £5-10 billion a year
People defrauded in their own homes are 2.5x more likely to go into care within a year
73% of UK adults have been targeted by scams
35% of UK adults have had money stolen
The average victim has had over £3000 stolen, 5 times the average weekly household spend
Neurodivergent individuals are 50% more likely to become a victim of a scam, and people lacking financial literacy are twice as likely to become a victim
Only 5% of scams are reported to the relevant agencies, with 40% of victims not telling their bank and 70% not telling friends, family members or even the organisation being impersonated
46% of victims are left to feel angry after becoming a victim, 40% of victims feel stupid after becoming a victim and 38% of victims feel embarrassed after becoming a victim