Practitioner E-Learning
Welcome to the National Trading Standards (NTS) Scams Team Practitioner E-Learning.
This resource has been designed to assist professionals and practitioners who will be interacting with victims of scams, this includes but is not limited to; social workers, community nurses, volunteers and befrienders.
E-Learning Content
Understanding The Scale of the Problem
An understanding of the scale of the problem of scams.
Insight into Criminal Behaviour
Insights into the behaviour of the criminals behind scams.
Understanding Legislative Framework
An understanding of the legislation that can be used to support scam victims and to prosecute the criminals behind scams.
Advice on Supporting Victims
Practical advice on how best to support a victim of scams.