Practical Tips
You can give the scam victim advice and practical tips on how they can protect themselves from future victimisation:
Show them and practice how to delete unsolicited emails, how to report to their internet providers, and how to get them blocked.
Create a list of family/friends that they can approach for advice if they are unsure about a communication they have received.
If the victim continues to receive scam communications, initiates contact with the criminals or sends them money you could encourage the victim to keep a record of what they receive. This can help the authorities in their work to prosecute the criminals
Show them how to destroy and throw away mail, including shredding documents with their personal details on.
Advise them on how they can protect others by reporting or telling friends, family or their community about the scam and provide the Citizens Advice Consumer Helpline number (see resources).