Practical Tips
You can give the scam victim advice and practical tips on how they can protect themselves from future victimisation:
Coach them on how to speak to someone over the phone without giving out personal information and to end the conversation without worrying about sounding rude.
Coach them to critically assess each piece of mail to identify if it's likely to be a scam or not - for example, sometimes the small print in the mailing may reveal the true nature of the communication, particularly with prize draw and sweepstake offers.
Advise them to use approved trader schemes as opposed to using doorstep traders.
If appropriate have some assertiveness conversations about how they can say "No" confidently - please see resources page to access assertiveness training and tips
Advise them to use their porch or look through their window to see who's at the door first and to obtain a no cold calling sign to put on their door or window. Reiterate: Don't agree to buy on your doorstep, always get two or three quotes before buying and don't let a stranger into your home.
Find out if their energy suppliers have a password system when making home visits.