Making Contact with the Victim
In your role, you may be in a position where you are supporting a victim or a potential victim of a scam. If so it is important to remember that every individual has different needs and may require support to take steps in their own way and at their own pace. Any intervention needs to be "person centred".
As set out in the legislation section a multi-agency approach should be implemented where appropriate to ensure the best outcome for the victim.
Prior to visiting the victim, it is advisable to:
Ascertain if any other agencies are involved already and what support are they providing.
If other agencies are involved, it is crucial to liaise with them. This will ensure a more cohesive and streamlined approach for the individual, avoid any overlap of work and clarify each organisation's role in supporting the individual.
Write to the victim to advise of the visit and to request that they invite relevant persons such as carer, advocate, family or friends to attend with them and explain that you will have ID when visiting.