Scams affect the lives of millions of people across the UK. People who are scammed often experience loneliness, shame and social isolation.

Friends Against Scams is a National Trading Standards (NTS) Scams Team initiative, which aims to protect and prevent people from becoming victims of scams by empowering communities to "Take a Stand Against Scams".

Friends Against Scams has been created to tackle the lack of scams awareness by providing information about scams and those who fall victim to them. This information enables communities and organisations to understand scams, talk about scams and cascade messages throughout communities about scams prevention and protection.

Friends Against Scams encourages communities and organisations to take the knowledge learnt and turn it into action.

Anybody can join Friends Against Scams and make a difference in their own way.

Our Aims

“Vulnerable adults” – a last push

With many thanks to all those who have been in touch, from many different settings and backgrounds, to offer support and case studies for the ‘vul...

Vulnerable Adults Bill – help wanted

The problem There is a significant cohort of individuals who (1) do not lack capacity for purposes of the Mental Capacity Act 2005 (‘MCA 200...


Trading Standards and 5th Tilehurst Guides are urging residents to ‘take a stand against scams’ during this year’s Scam Awareness Month.

  • Highlight the scale of the problem by getting communities and the nation talking about scams.
  • Change the perceptions of why people become scam victims.
  • Prevent people from becoming or continuing to be a scam victim by providing more adequate support.
  • Recruit people to join the fight against scams to make this a scam-free nation.

If you would like to become a Friend Against Scams, you can complete the online awareness session. Otherwise, come and join one of our face to face awareness sessions. Click here to find a session in your local area.

Diane Woolston LCEO Canary Wharf & Stratford and Nadia Walters Stratford Branch Manager are this months featured Friends in Focus.

Diane and Nadia were involved in launching Friends Against Scams at NatWest's Stratford City Westfield branch in October 2016.

Friends Against Scams is important to both of them as it helps them to protect all their customers young and old from scams.

'The training has educated us to look out for large encashments and high volume of cheque book orders especially for our young and vulnerable customers. It is a great way to offer our customers simple tips against criminals who steal their money.'



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