Chapter 2 - Spot: New and Emerging Scams

How to Spot a Scam Victim

A lot of victims feel ashamed to admit that they have had money stolen from them, but here are a few signs to look out for to help you spot a customer who may have been, or is in the process of being targeted by a scam.

(Click on the cards below for more information)

A lot of mail by the door

Victims of postal fraud often receive a large amount of scam mail as their details have been sold between organised crime groups

Multiple phone calls a day

These often come from unknown numbers

red

Talking about a new partner they met online

Any mention of sending money to them is a red flag for romance fraud

The mention of financial struggles

After spending their money (sometimes their entire life savings) responding to scams, or that they are due to receive a lot of money (from fake inheritance or lottery scams)

red

Witnessing self-neglect and living off low quality food

Due to financial hardship, sometimes because of a scam

How to Spot a Scam Victim

Course Contents