Helping friends and family

Contact their bank straight away. They may be able to stop a payment or recover some money.

Talk. If you suspect that someone is a victim, you should try to talk to them. Take time to listen and don’t judge them.

Report. If you become aware or suspect a scam, you can report your concern to Report Fraud.

Seek further help. You can get further help and advice from the Citizens Advice Consumer Helpline.