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Chapter 2 - Spot: New and Emerging Scams

Existing Scams That Affect Utilities

Here are some existing scams that mostly affect utility companies and their customers. The next chapter will have information on how to combat these scams. 

(Click on the cards below for more information)

Impersonation Scams

Criminals impersonating utilities workers often go in person to victim's houses and gain access to their house, sometimes used for distraction burglaries.

Theft of Gas & Electricity

Thieves avoid paying energy costs or the full price of their gas bill by tampering with their gas or electricity meter/tamper with a victims meter to steal their gas for their own use. Both gas and electricity theft can be fatal to victims.

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Winter Fuel Allowance Scams

Criminals are targeting individuals with fake text messages and emails claiming to offer additional Winter Fuel Payment or other cost-of-living support. These messages often include links to fake websites that steal personal and financial information.

Advanced Fee/Lottery/Clairvoyant mail Scams

Victims of mail fraud receive multiple pieces of scam mail to their homes. These typically come in the form of advanced fee scams involving paying upfront for a service you never receive. Workers may see houses with a lot of scam mail on their visits, including fake lottery and clairvoyant mail.

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