Chapter 3 - Spotting Risk And Responding Early
“Your account is about to be closed unless you act now”
red
“If you do not confirm this code right now, you will lose service”
“I am calling from the fraud team; you must follow my instructions”
red
"You will miss out on this new deal; I need your details now”
“If you do not verify this code, you could be liable for charges”
red
“I am from your network provider; this is a security check”