Chapter 1 - Knowledge Check
According to the video, how much does fraud and scams cost the UK economy?
Estimated
£300 - £500 Million
This figure is too low.
Estimated
£5-£10 Billion
Scams and Fraud are estimated to cost the UK economy between £5-£10 Billion each year. The true figure is not known because it is estimated that only 5% of fraud and scams are reported.
Estimated
£50-£100 Billion
Some reports suggest that the scale of fraud and scams in the UK is as high as this but not according to our study.
Which of these is not a tactic criminals use?
Impersonation
Nope! Criminals often impersonate legitimate utility companies over the phone or email, or utility workers in person at the victims home in order to gain entry, or obtain bank details from the victim.
Hot State
Nope! In a hot state your emotions are high, you're easily influenced and you make decisions you may not usually make. And the criminals prey on this. They do this by adding urgency, and making sure the victim is not thinking clearly.
Cold State
In a cold state you are more rational, more logical, not influenced by emotions and you are able to think about your decisions more than in a hot state.
True or False? Criminals often begin by appearing helpful and friendly.
True
Criminals often start off by appearing helpful, charming and friendly, but they quickly become persuasive, threatening, persistent, aggressive and intimidating to get what they want.
False
Nope! It is not always the case but criminals often start off by appearing helpful, charming and friendly, but they quickly become persuasive, threatening, persistent, aggressive and intimidating to get what they want. This is especially the case with doorstep crime.

